Contact

We’re always looking for ways to improve our brand and would love to hear your feedback.

Customer Service (GMT Time Zone)

Our customer service team is available daily from 09:00 to 17:00.

If you’re contacting us regarding an order update, please include your order number and tracking code in your email so we can assist you more quickly.

Please send only one email per request — sending multiple emails may cause your inquiry to move to the end of the queue.

WHAT INFORMATION DO WE NEED TO HELP YOU?

Please make sure to provide as many details as possible, such as your order number, email address, and photos. This helps us respond to your questions as quickly as possible.Would you like to get in touch with us?

Don’t hesitate to send your questions, comments, or concerns to help@elevate-shoes.com We’re always looking for ways to improve our brand and would love to hear your feedback.

Customer Service (GMT Time Zone)

Our customer service team is available daily from 09:00 to 17:00.

If you’re contacting us regarding an order update, please include your order number and tracking code in your email so we can assist you more quickly.

Please send only one email per request — sending multiple emails may cause your inquiry to move to the end of the queue.

WHAT INFORMATION DO WE NEED TO HELP YOU?

Please make sure to provide as many details as possible, such as your order number, email address, and photos. This helps us respond to your questions as quickly as possible.